Terms and ConditionsOur Commitment to you:
- We will provide you with holistic hoofcare, advice and support.
- We will work with your vet, chiropractor, physiotherapist, trainer or other professional to ensure your horse receives the best care available.
- We will keep photographic records and take notes at each trim. We will do our best to answer your questions about your horse's health and condition, and keep you informed regarding any changes we observe.
- All photographs and record sheets are available for you to monitor your horse's progress.
- We will keep up to date with current research findings, techniques and products to ensure that your horse receives the best care possible.
- Sometimes, due to circumstances beyond our control, it is necessary to change appointment times. We will get in touch with you as soon as possible to let you know and re-arrange your appointment.
- Horse Time - We plan for enough time for each horse we see, however horses do not necessarily understand time limits, so please understand if we are delayed. We will contact you by phone or text if we are going to be more than 20 minutes later than scheduled.
- Prices are available on application to your local practitioner. Barefootworks does not operate a standard charge as travelling costs and distances travelled vary region by region. As a guideline, expect to pay between £35 and £45 per trim (not including travel) for maintenance trims.
- Barefoot trimming requires regular maintenance to achieve the best results. This means trimming on a 4 - 6 weekly schedule, or as advised by your trimmer. Once a trimming schedule has been arranged, it is your responsibility to ensure this is kept to. Any trimming carried out more than two weeks over the agreed schedule will be treated as a set up trim and charged at £45.
- It is the owner's responsibility to ensure the horse is confident, accustomed to leg and hoof handling, and in a familiar place to be trimmed. We will advise you about how to do this if necessary. This may include handling techniques, practicing with your horse in-between trims, consulting your vet or changes in diet.
- If you have a young or anxious horse, your trimmer will be able to organise a training session to help you and your horse learn and gain confidence. Barefootworks trimmers cannot be expected to trim scared or anxious horses in dangerous situations, and may refuse to do so or intervene as they see fit. Please give your horse the time and training they need to be calm, confident and enjoy being trimmed.
- Cancellations less than 24 hours from your arranged trimming time will result in a cancellation fee of £25. Non-attendance will be charged at full cost. If you cannot make your appointment, please contact your trimmer in good time.
- We appreciate good working conditions, a clean and dry horse, a clean yard or other area for your trimmer to work, and if possible a flat place to walk/trot the horse up. It can be very difficult to trim in wet and muddy conditions, which damage tools and can be slippy and dangerous. If it is wet we prefer to work inside, but please ensure stable floors are clean and clear of droppings and bedding. If you do not have access to a dry area, please let your trimmer know so you can discuss the best solution.
- Barefoot success requires much more than just good trimming. Exercise, diet and environment, play a large part in creating healthy hooves. Your trimmer is trained to advise you on these aspects of natural horse care. It is important to understand that it is your responsibility to make dietary and lifestyle changes if needed. If these needs are not met, progress may be limited.
As a practice we invest in your horse's hoof care by providing annual clinics and seminars with international experts and trainers. We are the only trimming co-operative in the UK, and we run these clinics at cost in order to allow you to benefit from the most up to date international scientific findings.© Barefootworks December 2012